Frequently asked questions

NextRetreat assists companies and remote teams in planning and organizing their offsites, company retreats, and in-person meetups. We offer a one-stop-shop solution for retreat planning, encompassing everything from finding and booking unique venues to managing logistics and the finer details before and throughout the event.

With NextRetreat, you gain a partner in creating memorable and productive team trips. Our blend of technology, expert guidance, and attention to detail guarantees a seamless retreat planning experience.

NextRetreat Concierge is an exclusive offering tailored to teams ranging from 20 to 500 members seeking a personalized, expert-led approach to team retreat planning. This package is particularly beneficial for those who seek to avoid the complexities of self-organization and wish to save time. Priced at €49 per team member, our Concierge package includes a range of services:

• Detailed research and creation of custom proposals that align with your team’s unique needs and preferences.
• Comprehensive support in booking and managing various elements of your team trip, including accommodations, workspaces, catering, on-site transportation, and engaging activities.
• Personalized assistance and expert advice from our experienced Retreat Specialists, ensuring your retreat is both enjoyable and aligned with your team’s goals.
• Access to the NextRetreat app, our proprietary platform, for seamless collaboration with your team and Retreat Specialist. The app centralizes all trip details, efficiently manages team members’ details and travel information, organizes trip agendas, gathers team feedback through surveys, and more, simplifying the planning process and saving you valuable time.

Determining the cost of organizing a team trip depends on several factors, making it difficult to provide a one-size-fits-all estimate. The total expense can vary based on aspects like:

• Destination: The chosen location for the trip.
• Team Size: The number of people participating.
• Length of Trip: How long the trip will last.
• Requirements and Preferences: Specific needs and wants for the trip.
• Company Budget: The financial resources allocated for the trip.

As a general guideline, companies typically spend between €1,000 and €2,000 per team member. To get a more tailored estimate for your trip, try our budget estimator or contact our retreat specialists.

NextRetreat’s inventory includes tens of thousands of properties vetted for suitability for team trips based on factors like ratings, proximity to the airport, and amenities important to our customers.

Curated Venues: These are the result of our advanced algorithm, which browses, filters, and labels properties meeting only the specific criteria. This list is designed to help refine your search, helping find a fit for your team’s needs.

Featured Venues: While algorithms are efficient, human insight is invaluable. Our Featured venues are handpicked based on their suitability for teams. These properties are either ones where we’ve had team bookings before or have been chosen by our retreat specialists for their ability to host teams effectively.

For a brief preview of our Featured venues, visit Featured.NextRetreat.com. For a more comprehensive selection, including filters and our full venue inventory, explore the NextRetreat App.

Our commitment to transparency extends to our pricing model. We ensure that prices for services like accommodation or activities are never artificially inflated. In fact, due to our strong network of providers and the group discounts we negotiate on behalf of our clients, our prices are often more favorable than those available through direct inquiries.

We also prioritize clarity in our fees, with no hidden charges. For our Concierge service, the fee is 49€ per team member. The NextRetreat Concierge XL, designed for teams with 80 to 500 employees, is priced at 39€ per team member.

If you own a venue suitable for teams and are interested in listing it on NextRetreat, the process is straightforward and user-friendly. Simply visit List-Venue.NextRetreat.com and provide us with the details about your venue. Our retreat specialists will review your submission, and once approved, your venue will be added to our platform, making it visible to all our customers. This is a great opportunity to showcase your venue to a wide audience looking for ideal team retreat locations.

We typically present at least four carefully selected venues tailored to your preferences, budget, and team retreat requirements. You can review and compare your proposals in the free NextRetreat app, with detailed information about each venue and its budget.

Typically, between 5 and 7 business days. We approach each proposal individually and tailor it to your requirements. Our Retreat Specialists always prioritize finding the right options over sending the fastest response.

Yes. We’ll discuss your feedback and refine the proposal to match your team’s needs and preferences.

Yes. Our team can be on-site to help with coordination, logistics, and unexpected situations. On-site support is available for an additional fee, separate from the NextRetreat Concierge fee.

We don’t arrange visas, but we consider visa requirements based on your team’s nationalities and countries of residence when recommending destinations. We also provide a booking confirmation, which is often required for an embassy visa appointment.

No. You pay the €49-per-attendee Concierge fee and the agreed retreat services, such as accommodation, meeting spaces, catering, and activities. These services are set out in your Retreat Order, so you know what you’re paying for.

Once you’ve chosen your venue and we’ve finalized the details, we’ll ask you to sign the Retreat Order and pay the booking deposit, together with your remaining Concierge fee. We’ll then coordinate the booking with the venue on your behalf.

The booking deposit is separate from the €50 planning deposit you pay before receiving your proposal. That €50 is deducted from your Concierge fee.

Booking payments are handled through NextRetreat by bank transfer. Your Retreat Specialist will provide the payment details and guide you through each step.

Changes are handled according to the venue’s agreed terms and cancellation policy in your signed Retreat Order. If fewer people attend, those terms determine whether you’re eligible for a refund and how much.

We negotiate the most flexible cancellation terms possible with our venue partners on your behalf. Once your booking is confirmed, cancellations are subject to the policy in your signed Retreat Order. The NextRetreat Concierge fee is non-refundable.

Yes. Traffic to and from the NextRetreat app is protected with HTTPS, and stored customer data is encrypted at rest using AES-256.

Access is limited to authorized team members who need the information to deliver the service.

We share only the minimum information required by the vendors who are directly involved in your company retreat.

Not by default. We don’t collect passport data unless you specifically request it. Hotels typically collect it directly at check-in.

Each attendee receives a unique link containing a non-guessable token. Rate limiting and cloud-level threat protection provide additional protection against automated discovery attempts.

Your information is removed from the NextRetreat app and becomes unavailable on the platform. Deleted records remain in database backups for up to seven days. After that, they’re automatically and irretrievably erased.

The NextRetreat app is hosted on AWS in an isolated network with access restricted to defined endpoints.

Yes. We are happy to sign an NDA with you when required.